Legal Documents

Jitawine Privacy Policy

This page explains how seriously we take your personal data. jitawine's Privacy Policy has been built with complete transparency.

Last Updated: January 2026 Bangla Version SSL Secured

How We Protect Your Information

Our 6 core commitments to protecting your privacy at jitawine

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can read your information while it is in transit.

Secure Data Storage

Your personal data is stored on secure servers, protected by multiple layers of security to prevent unauthorized access.

No Data Sales

Jitawine never sells or rents your personal data to third parties. Your information belongs to you alone.

Your Controls

You can view, update, or request deletion of your information at any time.

Marketing Opt-Out

If you no longer wish to receive promotional emails or messages, you can unsubscribe at any time.

Regular Audits

Our data protection measures are regularly reviewed by independent third-party security experts.

Section 01

Introduction & Purpose of the Privacy Policy

Welcome to jitawine. We know that sharing personal information online can feel daunting. That's why our privacy policy is written in plain, straightforward language — so you can clearly understand exactly what we do.

This privacy policy explains what information is collected when you use the jitawine website and mobile application, why it is collected, how it is used, and how it is kept secure. Our Terms & ConditionsThis privacy policy is effective in conjunction with -.

By using any jitawine service, you agree to this Privacy Policy. If we ever make significant changes to this policy, you will be notified by email.

This Privacy Policy was last updated in January 2026. The date of any changes will be displayed at the top of this page.

Section 02

What Data We Collect

Jitawine collects two types of information from you — what you provide directly, and what is automatically gathered while you use the platform.

Data Type What Information When It Is Collected
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At account creation
Financial Information Mobile banking number, transaction history During Deposits & Withdrawals
Usage Data Betting history, preferred games, session duration While using the platform
Technical Information IP address, device information, browser type, cookies Automatically on every visit

We never store your full payment card number or bank PIN. Payment details are used solely to complete transactions and are processed through a secure payment gateway.

Please Note: jitawine will never ask for your password or full payment details over the phone, by email, or via chat.

Section 03

Purpose of Data Use

Jitawine uses your data only for specific, legitimate purposes. Everything we do with it is clearly outlined below:

  • Account Management: To create, verify, and maintain your account.
  • Transaction Processing: To process deposits, withdrawals, and bonus payments.
  • Identity Verification (KYC): To prevent fraud and money laundering.
  • Customer Support: To resolve your issues and answer your questions.
  • Personalized Experience: To show you promotions and offers tailored to your preferences.
  • Security Verification: To detect and prevent irregular activity.
  • Legal Obligations: To meet the requirements of government regulatory authorities.
  • Platform Development: To analyse user experience and improve our services.

What We Don't Do: We do not sell, rent, or trade your data. We never share your personal information with advertisers.

Marketing communications are sent only with your consent. You can opt out at any time by clicking the "Unsubscribe" link at the bottom of any email.

Section 04

Data Sharing & Third Parties

Jitawine will never sell your personal information under any circumstances. However, limited data may be shared with trusted third parties where necessary to deliver our services.

Third Parties What Data Is Shared Why
Payment processors (bKash, Nagad, Rocket) Transaction details, mobile number To process payments
Identity Verification Services National ID, name, date of birth For KYC Verification
Analytics Providers Anonymous Usage Data For platform improvement
Government Authorities Legally Required Information To comply with legal obligations

These third parties may only use your data for specified purposes and are contractually bound to uphold jitawine's privacy standards. Analytics data is always kept anonymous — no personal identity is ever attached.

Section 05

Cookies & Tracking Technologies

The jitawine website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience.

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and game settings.
  • Performance Cookies: To analyse page load times and usage patterns.
  • Marketing Cookies: To show relevant promotions (with your consent).

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

We use Google Analytics with IP anonymization enabled. Your personal identity is never linked to any analytical data.

Section 06

Your Rights

As a jitawine user, you have the following rights over your personal data:

1
Right to Access

You can find out what information we hold about you.

2
Right to Rectification

You can request corrections to any inaccurate or outdated information.

3
Right to Erasure

Under certain circumstances, you may request that your data be deleted.

4
Right to Restrict Processing

You may request that we stop using your data for specific purposes.

5
Data Portability

You can request your information in a structured, portable format.

6
Right to Withdraw Consent

You may withdraw your consent for marketing or optional data processing at any time.

To exercise these rights support@jitawine.bet Email us at the address provided. We typically respond within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will let you know the reason.

Section 07

Data Retention Period

Jitawine does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Details: Up to 5 years after account closure (for legal compliance).
  • Transaction Records: 7 years (financial regulatory requirement).
  • KYC Documents: 5 years after account closure.
  • Log Files & Technical Data: Up to 12 months.
  • Marketing Preferences: Until you make changes.

When the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Section 08

Data Security Measures

Jitawine uses industry-standard security measures to protect your data. Our security framework is as follows:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Regularly audited by third-party security experts.
  • Staff Training: Only authorized staff have access to limited data.
  • Incident Response Plan: To enable rapid response in the event of a data breach.

In the event of a security breach, we will notify affected users within 72 hours and provide guidance on the steps they need to take.

Your Responsibilities: Use a strong password, avoid reusing the same password across multiple sites, and never share your login credentials with anyone.

Section 09

Protection of Minors' Data

Jitawine strictly does not collect or process any information from individuals under the age of 18. Our platform is intended for adults only.

Age is verified at registration and confirmed through a national ID during the KYC process. If we become aware that a minor's information has been collected, we will immediately close that account and delete all associated data.

If you are aware that a minor has created an account on jitawine, please immediately support@jitawine.betto let us know.

Section 10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@jitawine.bet
  • Response Time: Usually within 24–48 hours
  • Rights Request: Resolved within a maximum of 30 days

We take every complaint seriously. If you feel our response is unsatisfactory, you are also entitled to raise the matter with the relevant regulatory authority.

If this privacy policy is updated, we will notify you in advance by email and through a notice on the website.

Play Safe, Win with Confidence

Your privacy is fully protected at jitawine. Open an account today and enjoy a secure gaming experience.

By registering, you agree to our Privacy Policy and Terms & Conditions. Not permitted for users under 18.

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